FAQs
More FAQs- What would be considered non-insured work?
- How do I keep track of non-restorable items after a fire at my business?
- Can we clean up fire or smoke damage in our commercial facility?
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
We recommend you make a list of your facility’s items that are deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
After fire and smoke damage to your commercial property, we do not recommend you attempt any “do-it-yourself” cleaning methods without first consulting your ServiceMaster Restore qualified Restoration Technician. Pre-testing, using the right cleaning agent for particular items, mixing deodourizing agents with cleaning solutions and using correct dilution ratios are just some of the ways an expert fire restoration technician attains professional and controlled results. Professional cleaning systems and products used by experienced, trained technicians give you the best chance for successful restoration of your property and its contents.